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Aron Mesterbasic
CIAD is a 1-day workshop covering the capabilities of Dynamics 365 Customer Insights, Microsoft’s Customer Data Platform (CDP).
Your course package is designed to provide maximum learning and convenience. This is included in the price of your course:
There are no specific prerequisites for this course.
Using our engaging learning methodology including a variety of tools, we’ll cover the entire curriculum.
At the end of the day, attendees will be able to:
- Understand the unique opportunity that Dynamics 365 for Customer Insights offers for your business in the CDP category.
- Ingest and unify data, create KPIs and customer segments.
- Embed customer insights within Dynamics 365 or any line of business apps with PowerApps.
- Use unified profiles to build dashboards with Power BI. Understand how to bring your own ML models from Azure ML Studio.
Agenda:
- Introduction to Customer Insights
- Lab Introduction
- Hands on Lab – Data Ingestion and Unification
- Hands on Lab – Dynamics 365 and Model-Driven Apps
- Hands on Lab – Power Automate
- Hands on Lab – Power Apps Greeter app
- Hands on Lab – Power BI
The Virtual Classroom is an online forum, where you will join your instructor and fellow classmates in real time. Everything happens live and you can interact freely, discuss, ask questions, and watch your instructor present on a whiteboard, discuss the courseware and slides, work with labs, and review.
Your prereading sits in your personal space at readynez.com: My Readynez. Simply log in, find your course and start your preparations.
Your exam voucher is usually included in your virtual training package. When you´re ready to sit your exam, you just book it. You can sit most exams from home or at a local test centre. We’re here to help you with that process.